Wednesday Jul 17th, 2024

How Our Rigorous Documentation Process Benefits Our Customers

Thorough, up-to-date documentation is essential in modern manufacturing, where jobs can change in the blink of an eye. At Leech Industries, we have integrated sophisticated tools such as NetSuite’s ERP, Smartsheet, and 1factory into our processes to enhance visibility, communication, and efficiency.

Here’s how we’re leveraging these systems to support our customer base.

Enhancing Visibility and Traceability with NetSuite

Comprehensive Production Insight

Our transition to the NetSuite ERP system has transformed our production and cost visibility. NetSuite integrates every aspect of our operations, from work orders and sales orders to purchase orders and certification documents.  The system incorporates due dates and work order progress to allow tracking to commitments. Inclusion of material details allows us to track materials from the moment they are placed on order to when they enter our facilities, providing full traceability throughout the production process.

Streamlined Material Tracking

NetSuite assigns an individual lot number to each material upon arrival. This level of detail is particularly beneficial for customers who require rigorous documentation. By having all our data in one system, we can efficiently manage and monitor materials, reducing errors and ensuring compliance with customer specifications. 

Optimizing Communication with Smartsheet

Real-Time Progress Tracking

Smartsheet has become a vital communication tool, enabling us to monitor work orders and production progress. We have implemented functionality changes and conditional formatting to highlight job statuses, allowing us to identify and address potential delays proactively. This feature ensures that projects stay on track and customers receive timely updates on their parts’ progress.

Enhanced Collaboration

This collaborative platform has revamped how we handle internal communication. Supervisors, quality inspectors, engineers, and all other internal stakeholders can now comment on specific lines, tag relevant team members, and resolve issues in real-time. This shift from offline conversations to documented, accessible communications enhances transparency and ensures no critical information gets lost. 

Thorough Documentation

By using Smartsheet more comprehensively, we document every aspect of production. This thorough documentation ties together all relevant information, helping us maintain a clear record of activities. For customers, this means increased reliability and accountability, as every step of the process is meticulously recorded and accessible.

Improving Quality Control with 1factory

Efficient Quality Documentation

1factory has significantly enhanced our quality control processes. This software automatically adds numbered bubbles to drawings, linking each dimension to its corresponding inspection report line. With some of our complex parts featuring up to 600 dimensions, this automation has significantly streamlined our inspection process, saving time and reducing errors.

How Our Documentation Tools Benefit Customers

Transparent Communication

By leveraging NetSuite, 1Factory and Smartsheet, Leech Industries maintains real time status  on customer parts. This transparency ensures that customers are always informed about the progress of their projects, fostering trust and reducing uncertainties. 

Handling Varied Documentation Needs

Our robust documentation processes enable us to cater to customers with diverse requirements. Whether a customer needs minimal paperwork or requires comprehensive reporting with 100% inspection and serialization, our team can accommodate these needs seamlessly. This flexibility makes us a reliable partner for customers with varying documentation expectations and needs.

Handling Varied Documentation Needs

Our robust documentation processes enable us to cater to customers with diverse requirements. Whether a customer needs minimal paperwork or requires comprehensive reporting with 100% inspection and serialization, our team can accommodate these needs seamlessly. This flexibility makes us a reliable partner for customers with varying documentation expectations and needs.

Continuous Improvement

This documentation promotes continuous improvement by allowing us to trace and address issues efficiently. If a problem arises, we can pinpoint its origin, implement corrective actions, and prevent recurrence. This proactive approach ensures we consistently deliver high-quality products while continuously refining our processes.

At Leech Industries, our commitment to producing the highest quality products is reflected in our use of tools that enable us to provide unparalleled visibility, communication, and quality control.

Request a quote today to leverage our strategic and streamlined processes.

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LEECH Industries

13144 Dickson Road
Meadville, PA 16335